Privacy Policy

Effective Date:01-02-2025

GeneralTech Solutions ("we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website [**www.generaltechsolutions.com**] ("Site") or use our IT services and solutions ("Services"). By using our Site and Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you visit our Site or use our Services:

• Personal Information: When you interact with our Site, contact us for support, or engage with our Services, you may provide us with personal information, including but not limited to: name, email address, phone number, company name (if applicable), and billing information.
• Usage Data: We may automatically collect information about how you access and use our Site, including your IP address, browser type, device information, and pages you visit.
• Cookies and Tracking Technologies: We use cookies to monitor activity on our Site and collect information such as your preferences and browsing behavior to improve the functionality and experience of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Services, including delivering IT services, solutions, and support.
• To communicate with you, respond to inquiries, and notify you about updates or changes to our Services.
• To improve our Site and Services by analyzing usage data.
• For marketing purposes, such as sending promotional emails, newsletters, or special offers (with your consent).
• For legal compliance, to comply with applicable laws and regulations.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• With Service Providers: We may share your information with third-party vendors who assist in operating our Site or delivering Services (e.g., payment processors, hosting providers).
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a legal request.
• In Business Transactions: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it. However, no method of transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt out of promotional communications by following the unsubscribe instructions or contacting us directly.

To exercise these rights, please contact us at [insert contact email or phone number].

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Site and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated "Effective Date". We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

GeneralTech Solutions
Email: support@generaltechsolutions.com
Phone: +(255) 793-592498
Address: Dar es salaam, Tanzania